The Connected Consumer Survey 2018: Taiwan

This report focuses on aspects of Analysys Mason’s <em>Connected Consumer Survey</em> that relate to the behaviour, preferences and plans of online consumers in Taiwan.

Network performance dominates the mobile customer experience in Taiwan, but customer service matters and is a potential means for operators to differentiate.

THIS REPORT:

  • identifies the drivers of mobile and fixed customer experience
  • identifies the key factors that influence consumers’ intention to churn from mobile and fixed services
  • provides Net Promoter Scores (NPSs) for mobile, fixed and pay-TV operators in Taiwan
  • provides an analysis of the video content consumption habits in Taiwan
  • identifies the most successful OTT communication apps and digital services in Taiwan.

SURVEY DATA COVERAGE

The fieldwork was conducted between July and September 2018. The survey groups were chosen to be representative of the internet-using population in the region. We set quotas on age, gender and geographical spread to that effect. We sampled 1000 respondents.

GEOGRAPHICAL COVERAGE:

  • Taiwan

Unveiling Smartphone Trends Arising from the Rise of AI Phones

AmazonAppleArmBaiduFerretGammaGoogleInstagramMediaTekMeta MicrosoftMicrosoftOpenAIOppoQualcommSamsungTikTokTSMCVivoX (Twitter)Xiaomi

USD 1600 View Report

Development Trends and Opportunities in the Global Smartphone Radio Frequency Industry (pre-order)

The global mobile communication radio frequency (RF) market has undergone significant changes with the advent of 5G communication. Qualcomms introduction of a comprehensive solution from baseband to antenna has gradually

USD 1500 View Report

Opportunities for operators in the connected home

Opportunities for operators in the connected home market research report available in single user pdf license with Aarkstore Enterprise at USD 4999

USD 4999 View Report

Connected Consumer Survey: fixed broadband operator customer satisfaction metrics 3Q 2021

Connected Consumer Survey: fixed broadband operator customer satisfaction metrics 3Q 2021 market research report available in single user pdf license with Aarkstore Enterprise at USD 3999

USD 3999 View Report

Fill The Form For Sample Request

Note : * Kindly provide us with your company id and get the sample reports at the earliest.

There is no Reviews available