The Telecoms services forecast for small and medium-sized enterprises: developed Asia–Pacific 2017–2022

This report provides an outlook on the telecoms services market to SMEs in developed Asia–Pacific (DVAP), including country views for Australia and Japan. It provides forecasts for fixed and mobile voice and data network services and other business services, including security and cloud services.

 

   6.Executive summary
7.Executive summary: Operators’ overall revenue from SMEs will be stable as revenue from data connectivity and other business services grows
8.Regional forecasts
9.Operators’ revenue from SMEs will stabilise as mobile data continues to dominate the market, offsetting revenue decline in other legacy services
10.All SME segments will deliver revenue growth, driven by an increase in mobile data and other business services
11.Handset data will dominate mobile services revenue as smartphones become increasingly ubiquitous for enterprise use
12.Operators’ revenue from fixed data services in DVAP will remain stable, while revenue from voice services continues to decline
13.The broadband market among SMEs is already saturated, but there will be a gradual shift towards fibre connections
14.The market for other business services will continue to grow, offering operators an opportunity to gain a share of new revenue
15.Key other business services for operators include security, co-location and hosting, and enterprise mobility
16.Country-level forecasts
17.Australia: Growth in mobile data and new business services will only partially offset revenue decline from legacy voice services
18.Japan: Operator revenue will stabilise as mobile data continues to dominate the market, offsetting revenue decline in other services
19.Forecast methodology and assumptions
20.Forecast methodology and assumptions: Presentation of results
21.Forecast methodology and assumptions: Market definition
22.Forecast methodology and assumptions: Modelling approach
23.Forecast methodology and assumptions: Mobile services
24.Forecast methodology and assumptions: Fixed services [1]
25.Forecast methodology and assumptions: Fixed services [2]
26.Forecast methodology and assumptions: Other business services [1]
27.Forecast methodology and assumptions: Other business services [2]
28.Forecast methodology and assumptions: Geographical region
29.About the author and Analysys Mason
30.About the author
31.Analysys Mason’s consulting and research are uniquely positioned
32.Research from Analysys Mason

List Of Figures

 

Figure 1: Telecoms operators’ retail revenue from SMEs by service type, developed Asia–Pacific, 2013–2022

Figure 2: Connections for SMEs and CAGRs by type of connection, developed Asia–Pacific, 2017–2022

Figure 3: Percentages of retail revenue, total employees2 and total enterprises by enterprise size, developed Asia–Pacific, 2017

Figure 4: Percentage of telecoms operators’ retail revenue from SMEs in 2017 and CAGR for 2017–2022 by service type, developed Asia–Pacific

Figure 5: Telecoms operators’ retail revenue from SMEs by service type, developed Asia–Pacific, 2013–2022

Figure 6: Percentages of business site, total employees and total enterprises by enterprise size, developed Asia–Pacific, 2017

Figure 7: Telecoms operators’ retail revenue from SMEs by service type and enterprise size in 2017 and 2022, and CAGRs for 2017–2022, developed Asia–Pacific

Figure 8: Percentages of mobile service retail revenue and total employees by enterprise size, developed Asia–Pacific, 2017

Figure 9: Mobile service retail revenue and connections for SMEs, developed Asia–Pacific, 2013–2022

Figure 10: Percentages of fixed service retail revenue and total business sites by enterprise size, developed Asia–Pacific, 2017

Figure 11: Fixed service retail revenue and connections for SMEs, developed Asia–Pacific, 2013–2022

Figure 12: Number of SME fixed broadband connections by type of connection, developed Asia–Pacific, 2013–2022

Figure 13: Percentage of SME dedicated connections by connection speed, developed Asia–Pacific, 2013–2022

Figure 14: Percentages of total employees1 in 2017 and other business services retail revenue in 2017 and 2022 by enterprise size, developed Asia–Pacific

Figure 15: Retail revenue from SMEs’ other business services by service type, developed Asia–Pacific, 2013–2022

Figure 16: Other business services retail revenue from SMEs by service type and provider and operators’ share of this revenue by service type, developed Asia–Pacific, 2022

Figure 17: Telecoms operators’ retail revenue from SMEs by service type, Australia, 2013–2022

Figure 18: Connections for SMEs and CAGRs by type of connection, Australia, 2017–2022

Figure 19: Percentages of retail revenue, total employees and total enterprises by enterprise size, Australia, 2017

Figure 20: Telecoms operators’ retail revenue from SMEs by service type, Japan, 2013–2022

Figure 21: Connections for SMEs and CAGRs by type of connection, Japan, 2017–2022

Figure 22: Percentages of retail revenue, total employees and total enterprises by enterprise size, Japan, 2017

Figure 23: Percentage of total SMEs, employees and business sites by enterprise size, developed Asia–Pacific, 2017

Figure 24: Diagram of the forecast modelling approach

Figure 25: Definitions and key drivers for mobile services

Figure 26a: Definitions and key drivers for fixed services

Figure 26b: Definitions and key drivers for fixed services

Figure 27a: Definitions and key drivers for other business services

Figure 27b: Definitions and key drivers for other business services

Figure 28: Regional breakdown used in this report


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