The CSPs and digital transformation: identifying motives and goals

CSPs expect digital transformation projects to improve the way customers perceive and value them, but the ultimate goal is to maximise shareholder returns.

Communications service providers (CSPs) widely acknowledge the importance of digital transformation in helping them to successfully engage with evolving customer behaviour and effectively monetise emerging use cases. Every CSP is adopting a unique path to digital transformation, but the key drivers for investment can be traced back to a set of common factors.

THIS REPORT PROVIDES:

  • an overview of what digital transformation is and why it is important for CSPs
  • an assessment of the four common building blocks of digital transformation projects
  • a summary of the ultimate goals and motives that CSPs have when considering digital transformation projects
  • recommendations for how CSPs can accelerate their digital transformation strategies.

The Mobile services in Latin America: trends and forecasts 2019–2024

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Global Over the Top (OTT) Market Research Report 2019-2023

The increasing penetration of mobile computing devices is one of the primary drivers for over the top market growth. In the context of China-US trade war and global economic volatility

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Automated Assurance Systems execute a multi-pronged strategy for assurance automation that includes intelligent automation.

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