The Digital transformation: contextual consistency is key to CSPs enabling an omni-channel experience for customers

Communications service providers (CSPs) are planning to invest in new software systems that enable them to provide an omni-channel experience to their customers. This comment discusses the different approaches that CSPs can take when defining their strategy to deliver a consistent, unified omni-channel experience.

Business survey 1Q 2021: the impact of COVID-19 on SMBs’ cyber-security solutions usage and plans

This survey of SMBs in Australia, Canada, the UK and the USA assesses how their cyber-security plans have changed in response to the COVID-19 pandemic. market research report available in single user pdf license with Aarkstore Enterprise at USD 1499

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Connected Consumer Survey 2020: mobile customer satisfaction in Europe and the USA

This report focuses on aspects of our survey related to mobile customer satisfaction and churn in Europe and the USA. market research report available in single user pdf license with Aarkstore Enterprise at USD 4999

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Robotics - A meteoric market, flying high on the digital transformation of vertical industries

Robotics - A meteoric market, flying high on the digital transformation of vertical industries market research report available in single user pdf license with Aarkstore Enterprise at USD 2750

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The CSPs and digital transformation: identifying motives and goals

The CSPs and digital transformation: identifying motives and goals market research report available in single user pdf license with Aarkstore Enterprise at USD 1499

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