The Telecoms software: worldwide market shares 2017

Spending on CSPs’ digital transformations and SDN/NFV-driven automation initiatives, as well as investments in IoT and video services, continued to grow in 2017. However, this spending is not yet large enough to offset the reduced investments in new network infrastructure and traditional OSS/BSS/NMS. As a result, telecoms software product-related revenue declined by 1% year-on-year from 2016 to USD69.1 billion. This report explains the impact of key market trends, including cloud software, artificial intelligence (AI), NFV/SDN and video content strategies.


Detailed market share data for CSP spending on telecoms-specific software systems and related services across different segments:

  • AI and analytics
  • customer engagement
  • automated assurance
  • service design and orchestration
  • video and identity platforms
  • monetisation platforms
  • network automation and orchestration
  • a summary of key developments in the market overall and in each segment.

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