The Telecoms services for enterprises: India forecast 2018–2023

This report provides an outlook on the telecoms and ICT services market in India for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as other business services such as security, co-location and hosting, enterprise mobility and software-as-a-service (SaaS).


  • Forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services and other business services such as security and co-location and hosting
  • An estimate of the total market for these other business services and the likely share achievable by operators for each service
  • Quantification of revenue, connections or users, and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • Demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

Geographical coverage

Enterprise size

Micro (0–9 employees)
Small (10–49 employees)
Medium (50–249 employees)
Large (250+ employees)


Voice, messaging and handset data
Mobile broadband

Narrowband and VoBB
ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
Traditional managed services

Other business services
Unified communications
Co-location and hosting
Private cloud
Software-as-a-service (SaaS, public cloud)
Platform-as-a-service (PaaS, public cloud)
Infrastructure-as-a-service (IaaS, public cloud)
Enterprise mobility
Desktop management

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