Firstsource Solutions Ltd (FSL) - Financial and Strategic SWOT Analysis Review
Firstsource Solutions Ltd (FSL) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.
The profile contains critical company information including:
- Business description – A detailed description of the company’s operations and business divisions.
- Corporate strategy – Analyst’s summarization of the company’s business strategy.
- SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
- Company history – Progression of key events associated with the company.
- Major products and services – A list of major products, services and brands of the company.
- Key competitors – A list of key competitors to the company.
- Key employees – A list of the key executives of the company.
- Executive biographies – A brief summary of the executives’ employment history.
- Key operational heads – A list of personnel heading key departments/functions.
- Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
- Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
- Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.
Firstsource Solutions Ltd (Firstsource) is a provider of customer-centric business process services. The company offers first customer intelligence, chat, smartomation, resolve, wf suite and sympraxis along with services including customer interaction management, collections management, data and transaction processing, consulting and analytics. The company also offers its solutions through artificial intelligence, machine learning, robotic process automation internet of things, artificial and cloud computing. Firstsource offers its services under its own brand. The company offers these services to healthcare, telecommunications, media and banking, financial services, insurance verticals, utilities, travel, publishing, retail and automotive industries. The company operates through global delivery centers in India, the US, the UK, and the Philippines. Firstsource is headquartered in Mumbai, Maharashtra, India.
Firstsource Solutions Ltd Key Recent Developments
May 07,2018: Firstsource Solutions reports Fiscal 2018 results
Apr 03,2018: Firstsource positioned as Major Contender in Everest Groups Banking BPO PEAK Matrix Assessment 2018
Feb 07,2018: Firstsource Solutions Reports Third Quarter Fiscal 2018 Results With Increased Revenues And Improved Profit Margins
Jan 31,2018: Firstsource Solutions names Sean Canning as president and chief operating officer for customer management
Key benefits of buying this profile include:
You get detailed information about the company and its operations to identify potential customers and suppliers.
- The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.
Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
- The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.
Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
- Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.
Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
- Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.
Gain key insights into the company for academic or business research.
- Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.
Note: Some sections may be missing if data is unavailable for the company
List of Tables 5
List of Figures 5
Section 1 - About the Company 6
Firstsource Solutions Ltd - Key Facts 6
Firstsource Solutions Ltd - Key Employees 7
Firstsource Solutions Ltd - Key Employee Biographies 8
Firstsource Solutions Ltd - Major Products and Services 10
Firstsource Solutions Ltd - History 11
Firstsource Solutions Ltd - Company Statement 13
Firstsource Solutions Ltd - Locations And Subsidiaries 14
Head Office 14
Other Locations & Subsidiaries 14
Section 2 – Company Analysis 16
Company Overview 16
Firstsource Solutions Ltd - Business Description 17
Business Segment: Collections 17
Business Segment: Customer management 17
Business Segment: Healthcare 17
Geographical Segment: Asia 17
Geographical Segment: UK 17
Geographical Segment: US 18
Firstsource Solutions Ltd - Corporate Strategy 19
Firstsource Solutions Ltd - SWOT Analysis 20
SWOT Analysis - Overview 20
Firstsource Solutions Ltd - Strengths 20
Firstsource Solutions Ltd - Weaknesses 21
Firstsource Solutions Ltd - Opportunities 22
Firstsource Solutions Ltd - Threats 23
Firstsource Solutions Ltd - Key Competitors 24
Section 3 – Company Financial Ratios 25
Financial Ratios - Capital Market Ratios 25
Financial Ratios - Annual Ratios 26
Performance Chart 29
Financial Performance 29
Financial Ratios - Interim Ratios 30
Financial Ratios - Ratio Charts 31
Section 4 – Company’s Recent Developments 32
May 07, 2018: Firstsource Solutions reports Fiscal 2018 results 32
Apr 03, 2018: Firstsource positioned as Major Contender in Everest Groups Banking BPO PEAK Matrix Assessment 2018 33
Feb 07, 2018: Firstsource Solutions Reports Third Quarter Fiscal 2018 Results With Increased Revenues And Improved Profit Margins 34
Section 5 – Appendix 35
Ratio Definitions 35
About GlobalData 39
Contact Us 39
List Of Tables
Firstsource Solutions Ltd, Key Facts 6
Firstsource Solutions Ltd, Key Employees 7
Firstsource Solutions Ltd, Key Employee Biographies 8
Firstsource Solutions Ltd, Major Products and Services 10
Firstsource Solutions Ltd, History 11
Firstsource Solutions Ltd, Other Locations 14
Firstsource Solutions Ltd, Subsidiaries 14
Firstsource Solutions Ltd, Key Competitors 24
Firstsource Solutions Ltd, Ratios based on current share price 25
Firstsource Solutions Ltd, Annual Ratios 26
Firstsource Solutions Ltd, Annual Ratios (Cont...1) 27
Firstsource Solutions Ltd, Annual Ratios (Cont...2) 28
Firstsource Solutions Ltd, Interim Ratios 30
Currency Codes 35
Capital Market Ratios 35
Equity Ratios 36
Profitability Ratios 36
Cost Ratios 37
Liquidity Ratios 37
Leverage Ratios 38
Efficiency Ratios 38
List Of Figures
Firstsource Solutions Ltd, Performance Chart (2014 - 2018) 29
Firstsource Solutions Ltd, Ratio Charts 31
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