eGain: customer engagement

Author - Yushan Chen


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eGain provides digital customer engagement solutions that are deployed on the cloud. It is headquartered in the USA and also has operations in India and the UK. eGain serves multiple industry verticals, including the telecoms sector.

This company profile provides:

  • key data about eGain
  • an overview of the company’s strategy
  • an analysis of the company’s strengths and weaknesses.


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