IT Services Global Industry Almanac 2013-2022

IT Services Global Industry Almanac 2013-2022

Summary

Global IT Services industry profile provides top-line qualitative and quantitative Summary information including: industry size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.

Synopsis

Essential resource for top-line data and analysis covering the global it services industry. Includes industry size and segmentation data, textual and graphical analysis of industry growth trends and leading companies.

Key Highlights

- The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market, and the infrastructure services market.
- The BPO services market is valued as the revenues accrued from the provision of client relationship management BPO, finance & accounting BPO, human resource outsourcing, knowledge process outsourcing, managed print services, procurement BPO, and vertical-specific BPO services.
- The application services market is valued as the revenues accrued from the provision of application development, management, and testing services.
- The infrastructure services market is valued as the revenues accrued from the provision of application hosting and data center services, hybrid and cloud services, co-location services, desktop support and mangement services, storage services and security services.
- All currency conversions are at constant 2017 annual average exchange rates.
- The global IT services industry generated revenues of $697.7bn in 2017, representative of a CAGR of 2.8% during 2013-2017.
- Infrastructure services was the industrys most lucrative segment in 2017, with total revenues of $314.7bn, equivalent to 45.1% of the industrys overall value.
- An increasing demand for the technology and expertise of service providers, alongside the implementation and development of emerging technologies such as big data, e-commerce, and the IoT will be key growth drivers.

Scope

- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
- Leading company profiles reveal details of key it services industry players global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts

Reasons to buy

- What was the size of the global it services industry by value in 2017?
- What will be the size of the global it services industry in 2022?
- What factors are affecting the strength of competition in the global it services industry?
- How has the industry performed over the last five years?
- What are the main segments that make up the global it services industry?

EXECUTIVE SUMMARY 2
Market value 2
Market value forecast 2
Category segmentation 2
Geography segmentation 2
Introduction 29
What is this report about? 29
Who is the target reader? 29
How to use this report 29
Definitions 29
Global IT Services 30
Market Overview 30
Market Data 31
Market Segmentation 32
Market outlook 34
Five forces analysis 35
IT Services in Asia-Pacific 43
Market Overview 43
Market Data 44
Market Segmentation 45
Market outlook 47
Five forces analysis 48
IT Services in Europe 56
Market Overview 56
Market Data 57
Market Segmentation 58
Market outlook 60
Five forces analysis 61
IT Services in France 70
Market Overview 70
Market Data 71
Market Segmentation 72
Market outlook 74
Five forces analysis 75
Macroeconomic indicators 83
IT Services in Germany 85
Market Overview 85
Market Data 86
Market Segmentation 87
Market outlook 89
Five forces analysis 90
Macroeconomic indicators 98
IT Services in Australia 100
Market Overview 100
Market Data 101
Market Segmentation 102
Market outlook 104
Five forces analysis 105
Macroeconomic indicators 113
IT Services in Brazil 115
Market Overview 115
Market Data 116
Market Segmentation 117
Market outlook 119
Five forces analysis 120
Macroeconomic indicators 128
IT Services in Canada 130
Market Overview 130
Market Data 131
Market Segmentation 132
Market outlook 134
Five forces analysis 135
Macroeconomic indicators 143
IT Services in China 145
Market Overview 145
Market Data 146
Market Segmentation 147
Market outlook 149
Five forces analysis 150
Macroeconomic indicators 158
IT Services in India 160
Market Overview 160
Market Data 161
Market Segmentation 162
Market outlook 164
Five forces analysis 165
Macroeconomic indicators 175
IT Services in Indonesia 177
Market Overview 177
Market Data 178
Market Segmentation 179
Market outlook 181
Five forces analysis 182
Macroeconomic indicators 190
IT Services in Italy 192
Market Overview 192
Market Data 193
Market Segmentation 194
Market outlook 196
Five forces analysis 197
Macroeconomic indicators 205
IT Services in Japan 207
Market Overview 207
Market Data 208
Market Segmentation 209
Market outlook 211
Five forces analysis 212
Macroeconomic indicators 220
IT Services in Mexico 222
Market Overview 222
Market Data 223
Market Segmentation 224
Market outlook 226
Five forces analysis 227
Macroeconomic indicators 235
IT Services in The Netherlands 237
Market Overview 237
Market Data 238
Market Segmentation 239
Market outlook 241
Five forces analysis 242
Macroeconomic indicators 250
IT Services in North America 252
Market Overview 252
Market Data 253
Market Segmentation 254
Market outlook 256
Five forces analysis 257
IT Services in Russia 265
Market Overview 265
Market Data 266
Market Segmentation 267
Market outlook 269
Five forces analysis 270
IT Services in Scandinavia 279
Market Overview 279
Market Data 280
Market Segmentation 281
Market outlook 283
Five forces analysis 284
IT Services in Singapore 292
Market Overview 292
Market Data 293
Market Segmentation 294
Market outlook 296
Five forces analysis 297
Macroeconomic indicators 305
IT Services in South Africa 307
Market Overview 307
Market Data 308
Market Segmentation 309
Market outlook 311
Five forces analysis 312
Macroeconomic indicators 320
IT Services in South Korea 322
Market Overview 322
Market Data 323
Market Segmentation 324
Market outlook 326
Five forces analysis 327
Macroeconomic indicators 334
IT Services in Spain 336
Market Overview 336
Market Data 337
Market Segmentation 338
Market outlook 340
Five forces analysis 341
Macroeconomic indicators 349
IT Services in Turkey 351
Market Overview 351
Market Data 352
Market Segmentation 353
Market outlook 355
Five forces analysis 356
Macroeconomic indicators 364
IT Services in The United Kingdom 366
Market Overview 366
Market Data 367
Market Segmentation 368
Market outlook 370
Five forces analysis 371
Macroeconomic indicators 380
IT Services in The United States 382
Market Overview 382
Market Data 383
Market Segmentation 384
Market outlook 386
Five forces analysis 387
Macroeconomic indicators 397
Company Profiles 399
Leading Companies 399
Appendix 456
Methodology 456
About MarketLine 457

List Of Tables

List of Tables
Table 1: Global IT services industry value: $ billion, 2013-17
Table 2: Global IT services industry category segmentation: $ billion, 2017
Table 3: Global IT services industry geography segmentation: $ billion, 2017
Table 4: Global IT services industry value forecast: $ billion, 2017-22
Table 5: Asia-Pacific IT services industry value: $ billion, 2013-17
Table 6: Asia-Pacific IT services industry category segmentation: $ billion, 2017
Table 7: Asia-Pacific IT services industry geography segmentation: $ billion, 2017
Table 8: Asia-Pacific IT services industry value forecast: $ billion, 2017-22
Table 9: Europe IT services industry value: $ billion, 2013-17
Table 10: Europe IT services industry category segmentation: $ billion, 2017
Table 11: Europe IT services industry geography segmentation: $ billion, 2017
Table 12: Europe IT services industry value forecast: $ billion, 2017-22
Table 13: France IT services industry value: $ million, 2013-17
Table 14: France IT services industry category segmentation: $ million, 2017
Table 15: France IT services industry geography segmentation: $ million, 2017
Table 16: France IT services industry value forecast: $ million, 2017-22
Table 17: France size of population (million), 2013-17
Table 18: France gdp (constant 2005 prices, $ billion), 2013-17
Table 19: France gdp (current prices, $ billion), 2013-17
Table 20: France inflation, 2013-17
Table 21: France consumer price index (absolute), 2013-17
Table 22: France exchange rate, 2013-17
Table 23: Germany IT services industry value: $ million, 2013-17
Table 24: Germany IT services industry category segmentation: $ million, 2017
Table 25: Germany IT services industry geography segmentation: $ million, 2017
Table 26: Germany IT services industry value forecast: $ million, 2017-22
Table 27: Germany size of population (million), 2013-17
Table 28: Germany gdp (constant 2005 prices, $ billion), 2013-17
Table 29: Germany gdp (current prices, $ billion), 2013-17
Table 30: Germany inflation, 2013-17
Table 31: Germany consumer price index (absolute), 2013-17
Table 32: Germany exchange rate, 2013-17
Table 33: Australia IT services industry value: $ million, 2013-17
Table 34: Australia IT services industry category segmentation: $ million, 2017
Table 35: Australia IT services industry geography segmentation: $ million, 2017
Table 36: Australia IT services industry value forecast: $ million, 2017-22
Table 37: Australia size of population (million), 2013-17
Table 38: Australia gdp (constant 2005 prices, $ billion), 2013-17
Table 39: Australia gdp (current prices, $ billion), 2013-17
Table 40: Australia inflation, 2013-17
Table 41: Australia consumer price index (absolute), 2013-17
Table 42: Australia exchange rate, 2013-17
Table 43: Brazil IT services industry value: $ million, 2013-17
Table 44: Brazil IT services industry category segmentation: $ million, 2017
Table 45: Brazil IT services industry geography segmentation: $ million, 2017
Table 46: Brazil IT services industry value forecast: $ million, 2017-22
Table 47: Brazil size of population (million), 2013-17
Table 48: Brazil gdp (constant 2005 prices, $ billion), 2013-17
Table 49: Brazil gdp (current prices, $ billion), 2013-17
Table 50: Brazil inflation, 2013-17
Table 51: Brazil consumer price index (absolute), 2013-17
Table 52: Brazil exchange rate, 2013-17
Table 53: Canada IT services industry value: $ million, 2013-17
Table 54: Canada IT services industry category segmentation: $ million, 2017
Table 55: Canada IT services industry geography segmentation: $ million, 2017
Table 56: Canada IT services industry value forecast: $ million, 2017-22
Table 57: Canada size of population (million), 2013-17
Table 58: Canada gdp (constant 2005 prices, $ billion), 2013-17
Table 59: Canada gdp (current prices, $ billion), 2013-17
Table 60: Canada inflation, 2013-17
Table 61: Canada consumer price index (absolute), 2013-17
Table 62: Canada exchange rate, 2013-17
Table 63: China IT services industry value: $ million, 2013-17
Table 64: China IT services industry category segmentation: $ million, 2017
Table 65: China IT services industry geography segmentation: $ million, 2017
Table 66: China IT services industry value forecast: $ million, 2017-22
Table 67: China size of population (million), 2013-17
Table 68: China gdp (constant 2005 prices, $ billion), 2013-17
Table 69: China gdp (current prices, $ billion), 2013-17
Table 70: China inflation, 2013-17
Table 71: China consumer price index (absolute), 2013-17
Table 72: China exchange rate, 2013-17
Table 73: India IT services industry value: $ million, 2013-17
Table 74: India IT services industry category segmentation: $ million, 2017

List Of Figures

List of Figures
Figure 1: Global IT services industry value: $ billion, 2013-17
Figure 2: Global IT services industry category segmentation: % share, by value, 2017
Figure 3: Global IT services industry geography segmentation: % share, by value, 2017
Figure 4: Global IT services industry value forecast: $ billion, 2017-22
Figure 5: Forces driving competition in the global IT services industry, 2017
Figure 6: Drivers of buyer power in the global IT services industry, 2017
Figure 7: Drivers of supplier power in the global IT services industry, 2017
Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2017
Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2017
Figure 10: Drivers of degree of rivalry in the global IT services industry, 2017
Figure 11: Asia-Pacific IT services industry value: $ billion, 2013-17
Figure 12: Asia-Pacific IT services industry category segmentation: % share, by value, 2017
Figure 13: Asia-Pacific IT services industry geography segmentation: % share, by value, 2017
Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2017-22
Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2017
Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2017
Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2017
Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2017
Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2017
Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2017
Figure 21: Europe IT services industry value: $ billion, 2013-17
Figure 22: Europe IT services industry category segmentation: % share, by value, 2017
Figure 23: Europe IT services industry geography segmentation: % share, by value, 2017
Figure 24: Europe IT services industry value forecast: $ billion, 2017-22
Figure 25: Forces driving competition in the IT services industry in Europe, 2017
Figure 26: Drivers of buyer power in the IT services industry in Europe, 2017
Figure 27: Drivers of supplier power in the IT services industry in Europe, 2017
Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2017
Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2017
Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2017
Figure 31: France IT services industry value: $ million, 2013-17
Figure 32: France IT services industry category segmentation: % share, by value, 2017
Figure 33: France IT services industry geography segmentation: % share, by value, 2017
Figure 34: France IT services industry value forecast: $ million, 2017-22
Figure 35: Forces driving competition in the IT services industry in France, 2017
Figure 36: Drivers of buyer power in the IT services industry in France, 2017
Figure 37: Drivers of supplier power in the IT services industry in France, 2017
Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2017
Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2017
Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2017
Figure 41: Germany IT services industry value: $ million, 2013-17
Figure 42: Germany IT services industry category segmentation: % share, by value, 2017
Figure 43: Germany IT services industry geography segmentation: % share, by value, 2017
Figure 44: Germany IT services industry value forecast: $ million, 2017-22
Figure 45: Forces driving competition in the IT services industry in Germany, 2017
Figure 46: Drivers of buyer power in the IT services industry in Germany, 2017
Figure 47: Drivers of supplier power in the IT services industry in Germany, 2017
Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2017
Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2017
Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2017
Figure 51: Australia IT services industry value: $ million, 2013-17
Figure 52: Australia IT services industry category segmentation: % share, by value, 2017
Figure 53: Australia IT services industry geography segmentation: % share, by value, 2017
Figure 54: Australia IT services industry value forecast: $ million, 2017-22
Figure 55: Forces driving competition in the IT services industry in Australia, 2017
Figure 56: Drivers of buyer power in the IT services industry in Australia, 2017
Figure 57: Drivers of supplier power in the IT services industry in Australia, 2017
Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Australia, 2017
Figure 59: Factors influencing the threat of substitutes in the IT services industry in Australia, 2017
Figure 60: Drivers of degree of rivalry in the IT services industry in Australia, 2017
Figure 61: Brazil IT services industry value: $ million, 2013-17
Figure 62: Brazil IT services industry category segmentation: % share, by value, 2017
Figure 63: Brazil IT services industry geography segmentation: % share, by value, 2017
Figure 64: Brazil IT services industry value forecast: $ million, 2017-22
Figure 65: Forces driving competition in the IT services industry in Brazil, 2017
Figure 66: Drivers of buyer power in the IT services industry in Brazil, 2017
Figure 67: Drivers of supplier power in the IT services industry in Brazil, 2017
Figure 68: Factors influencing the likelihood of new entrants in the IT services industry in Brazil, 2017
Figure 69: Factors influencing the threat of substitutes in the IT services industry in Brazil, 2017
Figure 70: Drivers of degree of rivalry in the IT services industry in Brazil, 2017

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