The Digital Economy Readiness Index: ecommerce in emerging Asia–Pacific

The Digital Economy Readiness Index (DERI) identifies successful players and best practices in key digital vertical markets. In this report, we compare the innovativeness and success of ecommerce enablement initiatives by telecoms operators, technology companies and OTT players in emerging AsiaPacific (EMAP).

The Video and identity platforms: worldwide forecast 2018–2022

This report provides forecasts for communications service provider (CSP) spending on video and identity platforms (VIP) software and related services for 2018–2022. It provides details on spending by delivery type,

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The MSP survey: tools for delivering managed IT services

Tools are instrumental in helping MSPs to deliver managed IT services. MSPs use around 12 tools on average to serve both client and internal operational needs. This report presents the

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The Digital experience in the Middle East and Africa: operators that design digital customer journeys will have a first-mover advantage

The Digital eXperience Index research assessed 17 operators across the Middle East and Africa. Analysys Mason’s Digital eXperience Index (DXi) helps operators to benchmark themselves against industry best practices. This

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The digital sub-brand model can support operators’ ambitions to explore new areas for growth

EITC (Emirates Integrated Telecommunications Company), Etisalat and STC launched sub-brands (Virgin Mobile, Swyp and Jawwy, respectively) in response to the increasingly saturated mobile markets across the Gulf region and the

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