The Digital eXperience Index for customer engagement systems: dynamic offers and omni-channel support

Analysys Mason has conducted multiple surveys and interviews with communications service providers worldwide as part of our ongoing research into the progress of their transformations into digital service providers. The Digital eXperience Index for assessing customer engagement capabilities will help communications service providers measure their progress in designing operations to improve digital experience, which is key to becoming digital service providers.

The Digital service opportunities for operators in the Middle East and North Africa: trends and forecasts 2018–2023

Operators digital service revenue in Middle East and North Africa (MENA) could increase to 1.1% of the total mobile service revenue if operators continue to invest in the digital segment.

USD 7999 View Report

The Digital service opportunities for operators in Europe: trends and forecasts 2018–2023

This report analyses the size of four key digital vertical markets for operators in Europe. It includes revenue forecasts for mobile money (m-money) and payments, digital advertising, mobile commerce (m-commerce)

USD 7999 View Report

The Digital service opportunities for operators in the Middle East and North Africa: trends and forecasts 2018–2023

Operators digital service revenue in Middle East and North Africa (MENA) could increase to 1.1% of the total mobile service revenue if operators continue to invest in the digital segment.

USD 7999 View Report

The Digital service opportunities for operators in Europe: trends and forecasts 2018–2023

This report analyses the size of four key digital vertical markets for operators in Europe. It includes revenue forecasts for mobile money (m-money) and payments, digital advertising, mobile commerce (m-commerce)

USD 7999 View Report

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