Enterprise ICT Investment Trends in Utilities 2020

Enterprise ICT Investment Trends in Utilities 2020



Most survey respondents from the utilities sector confirmed that technology purchase decisions in their enterprises are jointly taken by all parties involved.

According to the survey, most respondents from the utilities sector said that their enterprises would see a decrease in their intended ICT budget for 2020 after the COVID-19 outbreak compared to what it was in the pre-COVID period.

With regards to communications and collaboration investments, unified communication & collaboration (UCC) will be the popular investment area in communications and collaboration software for most enterprises in the utilities sector in the next two years. With regard to communications and collaboration service especially, most enterprises are considering investing in fiber broadband over the next two years.

The survey also reveals that most enterprises in the utilities sector have either already outsourced their key IT functions or are considering outsourcing them over the next two years.

Scope

The survey report provides information and insights into ICT spending by enterprises in Utilities -
- Insights of its ICT budget allocation by business function and key spending areas
- Enterprise ICT Budget Outlook for 2020
- Enterprise ICT Budget Allocations in 2020 vs. 2019, including the effect of COVID-19 on budget allocations
- Segment wise ICT budget allocation comparison between 2019 and 2021

Reasons to Buy

- Gain insights into Utilities enterprises ICT spending trends
- Gain insights into Utilities enterprises ICT budget allocation for 2020
- Gain insights into effect of COVID-19 on ICT budget of enterprises in Utilities sector.
- Gain insights into key technology priorities of the Utilities enterprises in allocating ICT budgets

Executive Summary
Key Findings
Survey Demographics
Enterprise ICT Budget Allocations - 2019
Enterprise ICT Budget Outlook - 2020
Enterprise ICT Budget Allocations - 2019 vs. 2020
Segment ICT Budget Allocations - 2019 vs. 2020
Future Outlook - Enterprise Technology Priorities
Appendix

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