Enterprise ICT Investment Trends in Mexico 2020

Enterprise ICT Investment Trends in Mexico 2020



Most survey respondents from Mexico confirmed that Most survey respondents from Mexico confirmed that technology purchase decisions in their enterprises are jointly taken by all parties involved.

According to the survey, most respondents from Mexico said that their enterprises would see a decrease in their intended ICT budget for 2020 after the COVID-19 outbreak compared to what it was in the pre-COVID period.

With regards to communications and collaboration investments, unified communication & collaboration (UCC) will be the popular investment area in communications and collaboration software for most enterprises in Mexico in the next two years. With regard to communications and collaboration service especially, most enterprises are considering investing in IP-contact center over the next two years.

The survey also reveals that most enterprises in Mexico have either already outsourced their key IT functions or are considering outsourcing them over the next two years.

Scope

The survey report provides information and insights into ICT spending by enterprises in Mexico -
- Insights of its ICT budget allocation by business function and key spending areas
- Enterprise ICT Budget Outlook for 2020
- Enterprise ICT Budget Allocations in 2020 vs. 2019, including the effect of COVID-19 on budget allocations
- Segment wise ICT budget allocation comparison between 2019 and 2021

Reasons to Buy

- Gain insights into Mexican enterprises ICT spending trends
- Gain insights into Mexican enterprises ICT budget allocation for 2020
- Gain insights into effect of COVID-19 on ICT budget of enterprises in Mexico.
- Gain insights into key technology priorities of the Mexican enterprises in allocating ICT budgets

Executive Summary
Key Findings
Survey Demographics
Enterprise ICT Budget Allocations - 2019
Enterprise ICT Budget - Breakdown by business function
Enterprise ICT Budget - Breakdown by key spending area
Enterprise ICT Investment Strategy 2020
Enterprise ICT Budget Allocations - 2019 vs. 2020
Segment ICT Budget Allocations - 2019 vs. 2020
Segment ICT Budget - By hardware
Segment ICT Budget - By software
Segment ICT Budget - By IT consulting services
Segment ICT Budget - By managed IT service
Segment ICT Budget - By network & communication service
Future Outlook - Enterprise Technology Priorities
Technology Investment - Application Development & Management
Technology Investment - Cloud Computing
Technology Investment - Security
Technology Investment - Communications & Collaboration
Future Outlook - Outsourcing Priorities for Select IT Functions
Appendix

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