The A superlative digital customer experience is the starting point for a successful CSP digital transformation

Transforming the digital experience is the most popular starting point for digital transformation, and it is arguably the most important for changing the end-customer perception. Our research identifies three dominant trends that CSPs should consider when investing in improving their digital experience in the short-to-medium term.

CSPs will continue to invest in customer experience systems for the foreseeable future: in the consumer space in the short-to-medium term, and in the enterprise market in the medium-to-long term.


High-Performance Computing - Thematic Research

High-Performance Computing - Thematic ResearchSupercomputers have existed since the 1960s, but there has been renewed interest in high-performing machines in the last decade. Developments in artificial intelligence (AI) and the

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Telecom Convergence (2021) - Thematic Research

Telecom Convergence (2021) - Thematic ResearchIn an age of increasingly connected living, working, and playing, telecom operators are re-positioning themselves from conduits of commoditizing connectivity to all-round, end-to-end, and value-added

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2021 The AES Corp. Strategic SWOT Analysis--Performance, Capabilities, Goals and Strategies in the Global Energy and Utilities Industry

This report is part of the Competitive Analysis Series, which includes assessments of more than 1,000 companies worldwide.The report provides significant competitor information, analysis and insight critical to the

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Railway Construction Projects in The Americas, 2021 Update

Railway Construction Projects in The Americas, 2021 UpdateGlobalData is currently tracking 309 railway construction projects in the Americas with a total value of US$790.1 billion, which includes projects from the

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