The MSP survey: tools for delivering managed IT services

Tools are instrumental in helping MSPs to deliver managed IT services. MSPs use around 12 tools on average to serve both client and internal operational needs. This report presents the results of a survey of 950 MSPs worldwide and looks at the types of tools and the key vendors used by MSPs to deliver managed IT services.

THIS REPORT PROVIDES:
the number of tools used by MSPs and their cost
the types of tools used by MSPs
the percentage of MSPs that develop their own tools
the key vendors used by MSPs of each size.

The Ericsson: AI and analytics

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The Splunk: AI and analytics

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The MSP survey: UK country report

The MSP survey: UK country report market research report available in single user pdf license with Aarkstore Enterprise at USD 1999

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The MSP survey: Japan country report

The MSP survey: Japan country report market research report available in single user pdf license with Aarkstore Enterprise at USD 1999

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