The Operators should not abandon identity management, despite the limited revenue opportunity
Operators have been investigating identity management for years and an increasing number of them have launched services. However, they have not been able to generate significant revenue. The launch of ZenKey in the USA has prompted us to look again at the identity management opportunity for operators.
Operators that hope to become digital service providers should not underestimate the role of identity management in services such as mobile money, m-payment and banking, m-commerce and e-government.
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