Ericsson: customer engagement
Author - Yushan Chen
Ericsson is a provider of major equipment, software and professional services to communications service providers (CSPs). The company has a global footprint and will continue to focus on revenue growth in emerging markets.
This company profile provides:
- key data about Ericssons customer engagement platforms
- an overview of the company’s strategy
- an analysis of the company’s strengths and weaknesses.
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