Ecommerce in Consumer Goods - Thematic Research

Ecommerce in Consumer Goods - Thematic Research

Summary

This report explores the ecommerce theme and what it means for consumer goods companies.

The global ecommerce market grew from $399bn in 2010 to $2.2tn in 2020. Key to this growth has been the spread of the internet, with the number of users worldwide increasing from 847 million in 2010 to 4.5 billion in 2020.

Scope

- Ecommerce is quickly disrupting the consumer goods sector, and for many companies, online is the fastest-growing channel and the key driver for future growth.
- Throughout the COVID-19 pandemic, the uptake of ecommerce has been staggering. GlobalData expects the ecommerce market to register an impressive year-on-year growth rate of 40% in 2020, accounting for 12.7% of the retail market.

Reasons to Buy

- To understand how ecommerce is impacting consumer goods companies and to learn from examples of leading companies in the ecommerce theme.

Executive summary
Ecommerce value chain
Customer interface
Order management
Transaction processing
Fulfillment
After-sales service management
Data layer
Consumer challenges
The impact of ecommerce on consumer
Case studies
Market size and growth forecasts
Ecommerce timeline
Companies
Leading ecommerce adopters in consumer
Leading ecommerce companies
Specialist ecommerce vendors in consumer
Glossary
Further reading
Our thematic research methodology
About GlobalData
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