Infosys: digital BSS

Author - Yushan Chen

 

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Infosys provides consulting, technology, outsourcing and next-generation digital services to clients in 46 countries. It has recently launched Infosys Cortex, an AI-first, cloud-first customer engagement platform to improve customer experience, empower agents and drive business operations for its customers.

This company profile provides:

  • key data about Infosys
  • an overview of the company’s strategy
  • an analysis of the company’s strengths and weaknesses.

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