Infosys: digital BSS
Author - Yushan Chen
Infosys provides consulting, technology, outsourcing and next-generation digital services to clients in 46 countries. It has recently launched Infosys Cortex, an AI-first, cloud-first customer engagement platform to improve customer experience, empower agents and drive business operations for its customers.
This company profile provides:
- key data about Infosys
- an overview of the company’s strategy
- an analysis of the company’s strengths and weaknesses.
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