The Business survey 2019: managed IT services

Our survey of almost 3000 businesses found significant interest from businesses in outsourcing more of their IT requriements. Cloud services, in particular, represent a key opportunity for managed service providers (MSPs) and MSPs are increasingly among businesses’ preferred technology providers for these services.

Businesses continued migration to the cloud is driving strong interest in managed services, which presents managed service providers with a significant opportunity.

THIS REPORT PROVIDES:

  • data on businesses average spend on managed IT services, by country and business size
  • data and analysis of businesses current usage of, and interest in, managed IT services
  • data and analysis of businesses preferred route to market for various IT services and technology initiatives, and the position that businesses rank MSPs in for the provision of these services
  • analysis of the key findings and implications for MSPs.

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