The Business survey 2019: Saudi Arabia country report

Based on our survey of 257 businesses in Saudi Arabia, this report provides the key findings relating to Saudi Arabia and how it compares to other countries, covering fixed and mobile services, cloud, security, digitalisation and the key implications for operators.

STC leads in terms of satisfaction for all telecoms service elements, but all businesses are less happy with fixed services than they are with mobile services, suggesting scope for improvement for all operators.
 

THIS REPORT PROVIDES:

  • Net Promoter Scores for fixed and mobile operators
  • data on the satisfaction levels for various service aspects for each of the major fixed and mobile operators
  • data on cloud revenue growth and the potential for fixed operators to provide cloud services
  • analysis of the state of cyber security
  • analysis of the business functions prioritised for digitalisation
  • an assessment of telecoms operators’ role in helping businesses to implement their technology strategies
  • discussion on the key implications of our survey results for operators.

The Business survey 2019: business management, collaboration and social networking applications in high-income countries

The Business survey 2019: business management, collaboration and social networking applications in high-income countries market research report available in single user pdf license with Aarkstore Enterprise at USD 1499

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The Operator investment patterns and business ambitions: four approaches for responding to revenue stagnation

The Operator investment patterns and business ambitions: four approaches for responding to revenue stagnation market research report available in single user pdf license with Aarkstore Enterprise at USD 4999

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The Business survey 2019: business management, collaboration and social networking applications in high-income countries

The Business survey 2019: business management, collaboration and social networking applications in high-income countries market research report available in single user pdf license with Aarkstore Enterprise at USD 1499

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The Business survey 2019: Germany country report

The Business survey 2019: Germany country report market research report available in single user pdf license with Aarkstore Enterprise at USD 1499

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