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The Customer care systems: worldwide market shares 2015

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This report provides market share data for communication service provider (CSP) spending on telecoms-specific customer care software systems and related services for 2015. It demonstrates how the spending varied by delivery model, service type, vendor and region, and includes of information about the leading vendors in the market.

South America Oil & Gas Pipeline Leak and Theft Detection Market By Onshore Vs. Offshore, By Application (Buried, Subsea & Refinery/Petrochemical), By Source of Revenue, By Equipment, By Technology Competition Forecast & Opportunities, 2012–2022

Over the last 3 years, oil consumption in South America declined gradually. However, the scenario is expected to change with stabilizing of crude oil prices and hence, companies are now

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South America Enhanced Oil Recovery Market By Onshore Vs. Offshore, By Type (Thermal, Miscible Gas, Chemical & Others), Competition Forecast & Opportunities, 2012 – 2022

Factors leading to an incline in South America enhanced oil recovery market include: growing need to improve production of extra heavy crude oil and increasing recovery factor from ageing crude

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North America Oil & Gas Pipeline Leak and Theft Detection Market By Onshore Vs. Offshore, By Application (Buried, Subsea & Refinery/Petrochemical), By Source of Revenue, By Equipment, By Technology Competition Forecast & Opportunities, 2012–2022

North America accounts for largest share in global oil & gas pipeline leak and theft detection market, on account of stringent government regulations in the region to implement leak detection

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The Mapping the customer journey is essential for a successful digital transformation

Customer expectations have evolved significantly in the digital era, driven by the rise of the Internet-based companies (such as Amazon and Google) that allow customers greater control over their engagement

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The Etiya: customer care systems

Etiya is an independent software vendor that offers end-to-end delivery capability, from products, consultancy, professional services and managed services. This company profile provides an overview of its products and service

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The Social media platforms in customer care: integrating tools from multiple vendors

Social media is becoming a valuable way for communications service providers (CSPs) to communicate with their customers, but no single vendor provides all of the social media functions required for

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Reports Details

Published Date : Aug 2016
No. of Pages :74
Country :Global
Category :Telecommunications
Publisher :Analysys Mason Limited
Report Delivery By :Email
Report Delivery Time :12 to 24 hours after placing the order.

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