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The Customer care systems: worldwide market shares 2015

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This report provides market share data for communication service provider (CSP) spending on telecoms-specific customer care software systems and related services for 2015. It demonstrates how the spending varied by delivery model, service type, vendor and region, and includes of information about the leading vendors in the market.

The Service assurance for NFV/SDN: worldwide forecast 2016–2020

The service assurance (SA) market will grow at a CAGR of 3.5%, to reach USD7.99 billion in 2020. Growth will be driven by the continued focus on providing customer experience

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EWP/Amstar – The Coloradan Residential Development – Colorado

Synopsis EWP/Amstar The Coloradan Residential Development Colorado contains information on the scope of the project including project overview and location. The profile also details project ownership and funding, gives

USD 75View Report

MWAA – Dulles Corridor Metrorail – Northern Virginia

Synopsis MWAA Dulles Corridor Metrorail Northern Virginia contains information on the scope of the project including project overview and location. The profile also details project ownership and funding, gives

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The Mapping the customer journey is essential for a successful digital transformation

Customer expectations have evolved significantly in the digital era, driven by the rise of the Internet-based companies (such as Amazon and Google) that allow customers greater control over their engagement

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The Etiya: customer care systems

Etiya is an independent software vendor that offers end-to-end delivery capability, from products, consultancy, professional services and managed services. This company profile provides an overview of its products and service

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The Social media platforms in customer care: integrating tools from multiple vendors

Social media is becoming a valuable way for communications service providers (CSPs) to communicate with their customers, but no single vendor provides all of the social media functions required for

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Reports Details

Published Date : Aug 2016
No. of Pages :74
Country :Global
Category :Telecommunications
Publisher :Analysys Mason Limited
Report Delivery By :Email
Report Delivery Time :12 to 24 hours after placing the order.

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