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The Implementing a service operations centre: benefits of vendor-engagement and deployment models

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Communication service providers (CSPs) are becoming convinced that a service operations centre (SOC) can deliver substantial business value. Cost savings and customer satisfaction are still the biggest drivers for deploying a SOC, but some CSPs are also using it to create new revenue.

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Reports Details

Published Date : Aug 2016
No. of Pages :8
Country :Global
Category :Telecommunications
Publisher :Analysys Mason Limited
Report Delivery By :Email
Report Delivery Time :12 to 24 hours after placing the order.

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