Overview 1 Catalyst 1 Summary 1 3 Table of figures 4 Table of tables 5 THE FUTURE DECODED 6 INTRODUCTION: Household care comprises laundry and household cleaning, with this report only focusing on the latter 6 This report is one of two category-focused reports outlining household care trends and preferences 6 Irrespective of whether consumers like cleaning their houses, it is something that is generally deemed to be highly important 6 TREND: The most significant growth in household cleaning products is occurring in the emerging markets 10 Product launch trend data offer some insight about the direction of household cleaning products 11 General purpose cleaners generally account for the highest share of consumers' household cleaning spend 13 Air fresheners are well placed to capitalize on the powerful influence of scent on consumers' emotional wellbeing and the fact that people are gravitating towards their homes amid the economic downturn 17 Bleach spend in many markets is falling amid concerns about formulation and the growing efficacy of general purpose cleaners 20 Emerging markets will be the main engine of growth for dishwashing products 22 Key takeouts and implications: emerging markets represent the 'path to growth' in household care 25 INSIGHT: A preoccupation with health and wellbeing also exerts significant influence on household cleaning attitudes, motivations and preferences 26 Consumers explicitly recognize the link between good hygiene and wellbeing via a 'feel-good factor' that is obtained from doing the cleaning and/or the results obtained 26 Consumers are less able to relate to the idea that the act of household cleaning itself is therapeutic 29 Most consumers are aware of and concerned about the negative health effects of poor home hygiene 32 Fears over ingredient harshness and safety in household care products are influencing consumer choices, with the halo surrounding natural formulations becoming more apparent 38 Sensory benefits can also boost the wellbeing factor of household care products 48 Key takeouts and implications: the industry must strive towards better associating household cleaning products with wellness 54 INSIGHT: Value for money considerations heavily influence household product choice and the generally favorable perception of private label branded cleaning products 55 Value-consciousness is a highly pervasive influence of many household care product choices 56 Private label household cleaning products have increasing credibility with consumers, but the habitual buying of preferred brands is still relatively commonplace 61 Word-of-mouth recommendations and product samples are also perceived to exert some influence on product choice 67 Key takeouts and implications: be wary of putting a disproportionate focus on price in responding to consumers' value-consciousness 70 INSIGHT: Convenience and efficacy heavily influence household cleaning choices due to both an inherent dislike of cleaning and perceived time scarcity 72 The majority of consumers both dislike household chores and feel constrained by time scarcity 73 Efficacy and multi-purpose benefits are deemed influential to consumers, but less so than other benefits 76 Minimizing time spent doing housework is important to consumers, but is not fully reflected in the perceived influence of time-saving product features 80 Consumers attach more importance to ease of use than ease of storage, but both are highly influential attributes shaping household care preferences 84 Key takeouts and implications: consumers are looking for ways to minimize time and effort spent on doing their housework, and household care brands must outperform rivals in this critical area 92 INSIGHT: Ethicality and sustainability is a theme that continues to gain momentum in household care product choices 93 A notable segment of consumers are deliberately avoiding companies and brands with a poor environmental reputation and are also paying attention to sustainable packaging issues 94 Ethical and environmental consumerism drives the demand for more 'virtuous formulation' and 'virtuous production' 98 Key takeouts and implications: environmentalism and the move toward sustainability is becoming a meaningful driver of consumer behavior in household care, but is secondary to most purchase influencers 106 ACTION POINTS 107 ACTION: Make performance, ease, ethics, wellbeing and value for money core components of household cleaning brands 107 ACTION: Help consumers to understand what ingredients are used and why 108 ACTION: Cater to consumers' desires for more ethical, safer products and processes 110 ACTION: Offer higher-value, more effective and more convenient solutions to help protect against the pervasive private label threat 118 APPENDIX 123 Supplementary data 123 Scouring products 123 Insecticides 125 Furniture polish 127 Methodology 128 Further reading and references 129 Ask the analyst 131 Datamonitor consulting 131 Disclaimer 131
List of Tables Table 1: Consumer survey: agreement that consumers are houseproud, in 15 countries across Asia Pacific, Europe, Latin America and North America, by country, 2008 9 Table 2: Consumer survey: importance attributed to maintaining a clean and hygienic living environment, in 15 countries across Asia Pacific, Europe, Latin America and North America, by country, 2008 10 Table 3: General purpose cleaners market value and expenditure per capita, in 17 countries across Asia Pacific, Europe, Latin America, MENA and North America, by country, 2003-13 14 Table 4: General purpose cleaners market across Asia Pacific, Europe, Latin America, MENA and North America, by region and sub-category, 2008 15 Table 5: Toilet care market value and expenditure per capita, in 17 countries across Asia Pacific, Europe, Latin America, MENA and North America, by country, 2003-13 16 Table 6: Toilet care market value across Asia Pacific, Europe, Latin America, MENA and North America, by region and sub-category, 2008 16 Table 7: Air fresheners market value and expenditure per capita, in 17 countries across Asia Pacific, Europe, Latin America, MENA and North America, by country, 2003-13 19 Table 8: Air fresheners market value across Asia Pacific, Europe, Latin America, MENA and North America, by region and sub-category, 2008 19 Table 9: Bleach market value and expenditure per capita, in 17 countries across Asia Pacific, Europe, Latin America, MENA and North America, by country, 2003-13 21 Table 10: Bleach market value across Asia Pacific, Europe, Latin America, MENA and North America, by region and sub-category, 2008 22 Table 11: Dishwashing products market value and expenditure per capita, in 17 countries across Asia Pacific, Europe, Latin America, MENA and North America, by country, 2003-13 24 Table 12: Dishwashing products market value, across Asia Pacific, Europe, Latin America, MENA and North America, by region and sub-category, 2008 24 Table 13: Consumer survey: agreement that having a clean home creates a sense of wellbeing, in 15 countries across Asia Pacific, Europe, Latin America and North America, by country, 2008 28 Table 14: Consumer survey: the extent to which a calm and relaxed feeling achieved once the home has been cleaned influences the motivation for cleaning, in 15 countries across Asia Pacific, Europe, Latin America and North America, by country, 2008 29 Table 15: Consumer survey: agreement that cleaning the home is therapeutic, in 15 countries across Asia Pacific, Europe, Latin America and North America, by country, 2008 31 Table 16: Consumer survey: the extent to which therapeutic benefits of cleaning influence consumers' motivation for cleaning their home, in 15 countries across Asia Pacific, Europe, Latin Americ |