Introduction

This brief analyses the strengths and weaknesses of TechTeam's IT services offering and takes an in-depth look at the company's structure, history and financial performance.

Scope

*This brief analyses the strengths and weaknesses of TechTeam's IT services offering.

*It takes an in-depth look at the company's structure, history and financial performance.

*Includes analyst opinion on the performance of the company.

Highlights

TechTeam has enjoyed a number of years of steady growth, which has lifted it from being a company with less than $100m in revenue at the end of 2003 to its current position as a firm with over $250m in annual sales, close to 3,000 employees and offices in three continents.

Reasons to Purchase

*Understand the strengths and weaknesses of a key player in the IT services industry.

*Develop an in-depth understanding of the products, services and strategies of a key IT services provider.

CATALYST 1
Summary 1
2
Table of figures 3
Table of tables 3
COMPANY PROFILE 4
Key Facts 4
Our View 4
Growth Strategy 7
Focus 7
Align 7
Grow 8
Market Analysis 9
Product and Services Coverage 11
IT outsourcing 11
Business process outsourcing 11
Professional services 11
Specialized solution support 11
Company Milestones 12
Financial Performance 13
APPENDIX 14
Ask the analyst 14
Datamonitor consulting 14
Disclaimer 14
List of Tables
Table 1: TechTeam - Key Facts 4
List of Figures
Figure 1: TechTeam's revenue and net profit, 2004 to 2008 ($m) 5
Figure 2: TechTeam's 2008 revenue by business unit 5
Figure 3: Number and total contract value of private sector deals, Q3 2008 to Q3 2009 9