When it comes to Enterprise Collaboration, many organisations remain 'land-locked'; restricted by the architectures, deployment models, and functionality of solutions that were conceived in another age - an age when there was no Web 2.0, no mobile Internet, no impending pandemic, and no economic crisis. Of those organisations that are trying to move ahead in the 'new world of work', many IT departments are struggling to keep pace with the rapidly-changing world of information worker solutions and with the consumerisation of collaboration technologies in particular. Web-native collaboration solutions are continuing to grow in popularity amongst the twenty-something 'net-generation', and these Internet-born offerings are now starting to cross over into the world of enterprise IT. The challenge for IT managers is to reap the benefit of the best aspects of these new tools, whilst avoiding the pitfalls that can arise from ignoring these possibilities altogether. Moreover, this must be achieved against a backdrop of shrinking IT budgets and increased expectancy.
 

Section 1: Management Summary

1.1 Management Summary

Section 2: Introduction and Business Perspectives

2.1 Report Introduction and Objectives

2.2 Enterprise Collaboration Past, Present, and Future

2.3 Enterprise Collaboration Drivers and Requirements

Section 3: Reducing Operational Costs Through Enterprise Collaboration

3.1 Reducing the Cost of Information Work

3.2 Increasing Business Efficiency Through ‘Smart Work’

3.3 Adapting to a New World Economy

Section 4: Efficient Collaboration with Remote Workers, Partners, and Customers

4.1 Improving Collaboration with External Stakeholders

4.2 Using Collaboration Tools to Enhance Flexible Working

4.3 Mobile Applications

Section 5: The Impact of Web 2.0 and Cloud Computing on Enterprise Collaboration

5.1 Cloud-based Enterprise Collaboration Solutions

5.2 Extending Collaboration Through Cloud Economics

5.3 Enterprise Collaboration Meets Web 2.0

Section 6: Market Analysis

6.1 Butler Group Enterprise Collaboration Features Matrix

6.2 Butler Group Enterprise Collaboration Decision Matrix

6.3 Enterprise Collaboration Market Analysis

Section 7: Technology Audits

Adobe Systems - Adobe Acrobat Connect Pro 7

Cisco - Enterprise Collaboration

EMC - CenterStage

Google - Google Apps Premier Edition

IBM - Enterprise Collaboration

Microsoft - Enterprise Collaboration

Novell - Enterprise Collaboration

Open Text - Collaboration & Community Management

Oracle - Oracle Beehive 1.5

Section 8: Vendor Profiles

Alfresco

Atlassian

Autonomy

blueKiwi

Citrix

Day Software

GroveSite

Huddle

Jive

Leverage Software

NextPage

ONEsite

OutStart

Ramius Corporation

SocialText

Telligent

Traction Software

Vignette (OpenText)

WorkLight

ZOHO

Section 9: Glossary