Market Research Reports and Industry Reports

North America Speech Analytics Market (By Solutions(Phonetic, Phrase Recognition, LVCSR, Detection Analysis, Speech Analytics Software, Indexing, Speech Engine, Risk And Compliance Management, CEM))-Regional Advancement, Market Size And Forecast (2013-2019)

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The North American speech analytics market is estimated to witness a CAGR of 21.4% during the forecast period, 2014 to 2019. Even though the U.S. held the largest share in the North American speech analytics market in 2014, the speech analytics market in Canada is also expected to grow considerably during the forecast period. The growth of the North American speech analytics market is driven by high penetration rate of the speech analytics in media & entertainment, healthcare, government, defense, and aerospace verticals so as to get useful information from the raw data available in the customer call centers. However, the process of the speech analytics can be time consuming sometimes, when there is a need to search for some particular information specific to a particular call. The U.S. and Canada are creating growth opportunities for the speech analytics solutions in the North American region.
 
 The North American speech analytics market is segmented and forecast on the basis of application as business process management, agent performance management, market intelligence management, customer experience management, risk and compliance management, and others. On the basis of geography, the North American speech analytics market is segmented into the U.S., Canada, and Mexico. Factors such as, increased usage of the speech analytics software supporting applications by the organizations to analyze consumer behavior and then design strategies accordingly, and the rapid growth in the tech savvy population are driving the growth of the North American speech analytics market.
 
 In 2014, North America accounted for a market share of 51.1% in the global speech analytics market. The U.S dominated the North American speech analytics market in 2014 and accounted for a market share of 71.2%. Technological advancements along with increased number of the call centers are the factors contributing to the growth of the North American speech analytics market.
 
 As of 2014, the North American speech analytics market was dominated by NICE Systems (Israel), Verint Systems (U.S.), and Nexidia Inc. (U.S). New product launches, partnerships, acquisitions, and collaborations are the key strategies adopted by the leading market players to achieve growth in the North American speech analytics market.
 
 Reasons to buy the report:
 
 From an insight perspective, this research report has focused on various levels of analysis—industry analysis (industry trends, and PEST analysis), market share analysis of the top players, supply chain analysis, and company profiles. These insights together comprise and discuss the basic views on the competitive landscape, emerging and high growth segments, initiatives and the regulatory policies of the respective governments, drivers, restraints, and opportunities.
 
 The report will enrich both, established firms as well as new entrants/smaller firms to gauge the pulse of the market, which in turn will help them in garnering a greater market share. Firms purchasing the report could use any one or combination of the below mentioned five strategies (market penetration, product development/innovation, market development, market diversification, and competitive assessment) to strengthen their market shares.
 
 The report provides insights on the following pointers:
 
 • Market Penetration: Comprehensive information on the speech analytics solutions offered by the top five players in the North American speech analytics market .
 • Product Development/Innovation: Detailed insights on the new and developing technologies, research and development activities, and new product launches in the North American speech analytics market.
 
 • Market Development: Comprehensive information about lucrative emerging markets. The report analyzes the markets for various speech analytics solutions across geographies.
 
 • Market Diversification: Exhaustive information about new products, untapped geographies, recent developments, and investments in the North American speech analytics market.
 
 • Competitive Assessment: In-depth assessment of market shares, strategies, products, and manufacturing capabilities of the leading players in the North American speech analytics market.

1 INTRODUCTION 12
 1.1 OBJECTIVES OF THE STUDY 12
 1.2 MARKET SEGMENTATION & COVERAGE 13
 1.3 STAKEHOLDERS 14
 1.4 ASSUMPTIONS 14
 
 2 RESEARCH METHODOLOGY 15
 2.1 INTEGRATED ECOSYSTEM OF SPEECH ANALYTICS MARKET 16
 2.2 ARRIVING AT THE SPEECH ANALYTICS MARKET SIZE 17
 2.2.1 BOTTOM-UP APPROACH 18
 2.2.2 DEMAND SIDE APPROACH 19
 2.2.3 MACRO INDICATOR BASED APPROACH 20
 
 3 EXECUTIVE SUMMARY 22
 
 4 MARKET OVERVIEW 24
 4.1 INTRODUCTION 24
 4.2 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPARISON WITH PARENT MARKET 25
 4.3 MARKET DRIVERS AND INHIBITORS 26
 4.4 KEY MARKET DYNAMICS 27
 4.5 DEMAND SIDE ANALYSIS 30
 
 5 SPEECH ANALYTICS MARKET, BY VERTICAL 31
 5.1 INTRODUCTION 32
 5.2 DEMAND SIDE ANALYSIS 33
 5.3 NORTH AMERICA SPEECH ANALYTICS MARKET IN BFSI, BY GEOGRAPHY 39
 5.4 NORTH AMERICA SPEECH ANALYTICS MARKET IN TELECOMMUNICATION, BY GEOGRAPHY 40
 5.5 NORTH AMERICA SPEECH ANALYTICS MARKET IN LOGISTICS, BY GEOGRAPHY 41
 5.6 NORTH AMERICA SPEECH ANALYTICS MARKET IN TOURISM, BY GEOGRAPHY 42
 5.7 NORTH AMERICA SPEECH ANALYTICS MARKET IN GOVERNMENT, BY GEOGRAPHY 43
 5.8 NORTH AMERICA SPEECH ANALYTICS MARKET IN RETAIL & WHOLESALE, BY GEOGRAPHY 44
 5.9 SNEAK VIEW: NORTH AMERICA ANALYTICS MARKET, BY VERTICAL 45
 
 6 SPEECH ANALYTICS MARKET, BY APPLICATION 46
 6.1 INTRODUCTION 47
 6.2 DEMAND SIDE ANALYSIS 48
 6.3 NORTH AMERICA SPEECH ANALYTICS MARKET IN BUSINESS PROCESS MANAGEMENT, BY GEOGRAPHY 53
 6.4 NORTH AMERICA SPEECH ANALYTICS MARKET IN AGENT PERFORMANCE MANAGEMENT, BY GEOGRAPHY 54
 6.5 NORTH AMERICA SPEECH ANALYTICS MARKET IN MARKET INTELLIGENCE MANAGEMENT, BY GEOGRAPHY 55
 6.6 NORTH AMERICA SPEECH ANALYTICS MARKET IN RISK AND COMPLIANCE MANAGEMENT, BY GEOGRAPHY 56
 6.7 NORTH AMERICA SPEECH ANALYTICS MARKET IN CUSTOMER EXPERIENCE MANAGEMENT, BY GEOGRAPHY 57
 6.8 SNEAK VIEW: NORTH AMERICA ANALYTICS MARKET, BY APPLICATION 58
 
 7 SPEECH ANALYTICS MARKET, BY TYPE 59
 7.1 INTRODUCTION 60
 7.2 NORTH AMERICA SPEECH ANALYTICS MARKET, TYPE COMPARISON WITH ANALYTICS MARKET 61
 7.3 NORTH AMERICA SPEECH ANALYTICS SOLUTIONS MARKET, BY GEOGRAPHY 62
 7.4 NORTH AMERICA SPEECH ANALYTICS SERVICES MARKET, BY GEOGRAPHY 63
 
 8 NORTH AMERICA SPEECH ANALYTICS MARKET, BY GEOGRAPHY 64
 8.1 U.S. SPEECH ANALYTICS MARKET 65
 8.1.1 U.S. SPEECH ANALYTICS MARKET, BY VERTICAL 67
 8.1.2 U.S. SPEECH ANALYTICS MARKET, BY APPLICATION 68
 8.1.3 U.S. SPEECH ANALYTICS MARKET, BY TYPE 70
 8.2 CANADA SPEECH ANALYTICS MARKET 71
 8.2.1 CANADA SPEECH ANALYTICS MARKET, BY VERTICAL 72
 8.2.2 CANADA SPEECH ANALYTICS MARKET, BY APPLICATION 74
 8.2.3 CANADA SPEECH ANALYTICS MARKET, BY TYPE 75
 8.3 MEXICO SPEECH ANALYTICS MARKET 77
 8.3.1 MEXICO SPEECH ANALYTICS MARKET, BY VERTICAL 78
 8.3.2 MEXICO SPEECH ANALYTICS MARKET, BY APPLICATION 79
 8.3.3 MEXICO SPEECH ANALYTICS MARKET, BY TYPE 81
 
 9 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPETITIVE LANDSCAPE 83
 9.1 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPANY SHARE ANALYSIS 83
 9.2 COMPANY PRESENCE IN SPEECH ANALYTICS MARKET, BY TYPE 84
 9.3 MERGERS & ACQUISITIONS 85
 9.4 EXPANSIONS 85
 9.5 JOINT VENTURES 86
 
 10 NORTH AMERICA SPEECH ANALYTICS MARKET, BY COMPANY 87
 (Overview, Financials, Products & Services, Strategy, and Developments)*
 10.1 NICE SYSTEMS, LTD. 87
 10.2 VERINT SYSTEMS INC. 90
 10.3 CALLMINER 93
 10.4 NEXIDIA INC. 95
 10.5 HP AUTONOMY 97
 *Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted company
 
 11 APPENDIX 99
 11.1 CUSTOMIZATION OPTIONS 99
 11.1.1 SPEECH ANALYTICS APPLICATIONS 99
 11.1.2 REGULATORY FRAMEWORK 99
 11.1.3 SPEECH ANALYTICS: APPLICATIONS DATA 99
 11.1.4 IMPACT ANALYSIS 99
 11.1.5 SPEECH ANALYTICS VERTICAL ANALYSIS 99
 11.1.6 HISTORICAL DATA AND TRENDS 100
 11.2 RELATED REPORTS 101
 11.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 102
 11.3.1 RT SNAPSHOTS 103


List Of Tables

 TABLE 1 NORTH AMERICA SPEECH ANALYTICS APPLICATION MARKET, 2014 (USD MILLION) 19
 TABLE 2 NORTH AMERICA SPEECH ANALYTICS MARKET: MACRO INDICATORS,
 BY GEOGRAPHY, 2014 (USD) MILLION 21
 TABLE 3 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPARISON WITH PARENT MARKET, 2013 – 2019 (USD MN) 25
 TABLE 4 NORTH AMERICA SPEECH ANALYTICS MARKET:DRIVERS AND INHIBITORS 26
 TABLE 5 NORTH AMERICA SPEECH ANALYTICS MARKET, BY VERTICAL, 2013 - 2019 (USD MN) 27
 TABLE 6 NORTH AMERICA SPEECH ANALYTICS MARKET, BY APPLICATION,
 2013 - 2019 (USD MN) 28
 TABLE 7 NORTH AMERICA SPEECH ANALYTICS MARKET, BY TYPE, 2013 - 2019 (USD MN) 29
 TABLE 8 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPARISON WITH VERTICAL MARKET, 2013 - 2019 (USD MN) 30
 TABLE 9 NORTH AMERICA SPEECH ANALYTICS MARKET, BY VERTICAL, 2013-2019 (USD MN) 33
 TABLE 10 BFSI 34
 TABLE 11 TELECOMMUNICATION 34
 TABLE 12 LOGISTICS 35
 TABLE 13 TOURISM 36
 TABLE 14 GOVERNMENT 37
 TABLE 15 RETAIL & WHOLESALE 38
 TABLE 16 NORTH AMERICA SPEECH ANALYTICS IN BFSI, BY GEOGRAPHY, 2013-2019 (USD MN) 39
 TABLE 17 NORTH AMERICA SPEECH ANALYTICS MARKET IN TELECOMMUNICATION,
 BY GEOGRAPHY, 2013-2019 (USD MN) 40
 TABLE 18 NORTH AMERICA SPEECH ANALYTICS MARKET IN LOGISTICS,
 BY GEOGRAPHY, 2013-2019 (USD MN) 41
 TABLE 19 NORTH AMERICA SPEECH ANALYTICS MARKET IN TOURISM,
 BY GEOGRAPHY, 2013-2019 (USD MN) 42
 TABLE 20 NORTH AMERICA SPEECH ANALYTICS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 43
 TABLE 21 NORTH AMERICA SPEECH ANALYTICS MARKET IN RETAIL & WHOLESALE,
 BY GEOGRAPHY, 2013-2019 (USD MN) 44
 TABLE 22 NORTH AMERICA SPEECH ANALYTICS MARKET, BY APPLICATION,
 2013-2019 (USD MN) 48
 TABLE 23 BUSINESS PROCESS MANAGEMENT 49
 TABLE 24 AGENT PERFORMANCE MANAGEMENT 49
 TABLE 25 MARKET INTELLIGENCE MANAGEMENT 50
 TABLE 26 CUSTOMER EXPERIENCE MANAGEMENT 51
 TABLE 27 RISK AND COMPLIANCE MANAGEMENT 52
 TABLE 28 NORTH AMERICA SPEECH ANALYTICS IN BUSINESS PROCESSS MANAGEMENT,
 BY GEOGRAPHY, 2013-2019 (USD MN) 53
 TABLE 29 NORTH AMERICA SPEECH ANALYTICS MARKET IN AGENT PERFORMANCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 54
 TABLE 30 NORTH AMERICA SPEECH ANALYTICS MARKET IN MARKET INTELLIGENCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 55
 TABLE 31 NORTH AMERICA SPEECH ANALYTICS MARKET IN RISK AND COMPLIANCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 56
 TABLE 32 NORTH AMERICA SPEECH ANALYTICS MARKET IN CUSTOMER EXPERIENCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 57
 TABLE 33 NORTH AMERICA SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 60
 TABLE 34 NORTH AMERICA SPEECH ANALYTICS MARKET: TYPE COMPARISON WITH PARENT MARKET, 2013–2019 (USD MN) 61
 TABLE 35 NORTH AMERICA SPEECH ANALYTICS SOLUTIONS MARKET, BY GEOGRAPHY,
 2013–2019 (USD MN) 62
 TABLE 36 NORTH AMERICA SPEECH ANALYTICS SERVICES MARKET, BY GEOGRAPHY,
 2013-2019 (USD MN) 63
 TABLE 37 NORTH AMERICA SPEECH ANALYTICS, BY GEOGRAPHY, 2013-2019 (USD MN) 65
 TABLE 38 U.S. SPEECH ANALYTICS MARKET, BY VERTICAL, 2013-2019 (USD MN) 67
 TABLE 39 U.S. SPEECH ANALYTICS MARKET, BY APPLICATION, 2013-2019 (USD MN) 69
 TABLE 40 U.S. SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 70
 TABLE 41 CANADA SPEECH ANALYTICS MARKET, BY VERTICAL, 2013-2019 (USD MN) 73
 TABLE 42 CANADA SPEECH ANALYTICS MARKET, BY APPLICATION, 2013-2019 (USD MN) 74
 TABLE 43 CANADA SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 76
 TABLE 44 MEXICO SPEECH ANALYTICS MARKET, BY VERTICAL, 2013-2019 (USD MN) 78
 TABLE 45 MEXICO SPEECH ANALYTICS MARKET, BY APPLICATION, 2013-2019 (USD MN) 80
 TABLE 46 MEXICO SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 81
 TABLE 47 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPANY SHARE ANALYSIS, 2013 (%) 83
 TABLE 48 NORTH AMERICA SPEECH ANALYTICS MARKET: MERGERS & ACQUISITIONS 85
 TABLE 49 NORTH AMERICA SPEECH ANALYTICS MARKET: EXPANSIONS 85
 TABLE 50 NORTH AMERICA SPEECH ANALYTICS MARKET: JOINT VENTURES 86
 TABLE 51 NICE SYSTEMS, LTD.: KEY FINANCIALS, 2009-2013 (USD MN) 88
 TABLE 52 NICE SYSTEMS, LTD.: BUSINESS REVENUE MIX, 2010-2014 (USD MN) 88
 TABLE 53 NICE SYSTEMS, LTD.: GEOGRAPHIC REVENUE MIX, 2010-2014 (USD MN) 88
 TABLE 54 VERINT SYSTEMS INC., KEY FINANCIALS, 2009-2013 (USD MN) 91
 TABLE 55 VERINT SYSTEMS INC.: BUSINESS REVENUE MIX, 2010-2014 (USD MN) 91
 TABLE 56 VERINT SYSTEMS INC.: GEOGRAPHIC REVENUE MIX, 2010-2014 (USD MN) 91


List Of Figures

 FIGURE 1 NORTH AMERICA SPEECH ANALYTICS MARKET: SEGMENTATION & COVERAGE 13
 FIGURE 2 SPEECH ANALYTICS MARKET: INTEGRATED ECOSYSTEM 16
 FIGURE 3 RESEARCH METHODOLOGY 17
 FIGURE 4 BOTTOM-UP APPROACH 18
 FIGURE 5 DEMAND SIDE APPROACH 19
 FIGURE 6 MACRO INDICATORS 20
 FIGURE 7 NORTH AMERICA SPEECH ANALYTICS MARKET SNAPSHOT 23
 FIGURE 8 SPEECH ANALYTICS MARKET: GROWTH ASPECTS 24
 FIGURE 9 NORTH AMERICA SPEECH ANALYTICS MARKET, BY VERTICAL, 2014 VS 2019 27
 FIGURE 10 NORTH AMERICA SPEECH ANALYTICS MARKET, BY APPLICATION, 2014 VS 2019 28
 FIGURE 11 NORTH AMERICA SPEECH ANALYTICS MARKET TYPES, BY GEOGRAPHY,
 2014 (USD MN) 29
 FIGURE 12 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPARISON WITH VERTICALS,
 2013-2019 (USD MN) 30
 FIGURE 13 SPEECH ANALYTICS: VERTICAL MARKET SCENARIO 32
 FIGURE 14 NORTH AMERICA SPEECH ANALYTICS MARKET, BY VERTICAL, 2014 & 2019 (USD MN) 32
 FIGURE 15 BFSI 33
 FIGURE 16 TELECOMMUNICATION 34
 FIGURE 17 LOGISTICS 35
 FIGURE 18 TOURISM 36
 FIGURE 19 GOVERNMENT 37
 FIGURE 20 RETAIL & WHOLESALE 38
 FIGURE 21 NORTH AMERICA SPEECH ANALYTICS MARKET IN BFSI, BY GEOGRAPHY,
 2013-2019 (USD MN) 39
 FIGURE 22 NORTH AMERICA SPEECH ANALYTICS MARKET IN TELECOMMUNICATION,
 BY GEOGRAPHY, 2013-2019 (USD MN) 40
 FIGURE 23 FIGURE 17 NORTH AMERICA SPEECH ANALYTICS MARKET IN LOGISTICS,
 BY GEOGRAPHY, 2013-2019 (USD MN) 41
 FIGURE 24 NORTH AMERICA SPEECH ANALYTICS MARKET IN TOURISM, BY GEOGRAPHY,
 2013-2019 (USD MN) 42
 FIGURE 25 NORTH AMERICA SPEECH ANALYTICS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 43
 FIGURE 26 NORTH AMERICA SPEECH ANALYTICS MARKET IN RETAIL & WHOLESALE,
 BY GEOGRAPHY, 2013-2019 (USD MN) 44
 FIGURE 27 SNEAK VIEW: NORTH AMERICA ANALYTICS MARKET, BY VERTICAL 45
 FIGURE 28 SPEECH ANALYTICS: APPLICATION MARKET SCENARIO 47
 FIGURE 29 NORTH AMERICA SPEECH ANALYTICS MARKET, BY APPLICATION,
 2014-2019 (USD MN) 47
 FIGURE 30 BUSINESS PROCESS MANAGEMENT 48
 FIGURE 31 AGENT PERFORMANCE MANAGEMENT 49
 FIGURE 32 MARKET INTELLIGENCE MANAGEMENT 50
 FIGURE 33 CUSTOMER EXPERIENCE MANAGEMENT 51
 FIGURE 34 RISK AND COMPLIANCE MANAGEMENT 52
 FIGURE 35 NORTH AMERICA SPEECH ANALYTICS MARKET IN BUSINESS PROCESS MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 53
 FIGURE 36 NORTH AMERICA SPEECH ANALYTICS MARKET IN AGENT PERFORMANCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 54
 FIGURE 37 NORTH AMERICA SPEECH ANALYTICS MARKET IN MARKET INTELLIGENCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 55
 FIGURE 38 NORTH AMERICA SPEECH ANALYTICS MARKET IN RISK AND COMPLIANCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 56
 FIGURE 39 NORTH AMERICA SPEECH ANALYTICS MARKET IN CUSTOMER EXPERIENCE MANAGEMENT, BY GEOGRAPHY, 2013-2019 (USD MN) 57
 FIGURE 40 SNEAK VIEW: NORTH AMERICA ANALYTICS MARKET 58
 FIGURE 41 NORTH AMERICA SPEECH ANALYTICS MARKET, BY TYPE, 2014-2019 (USD MN) 60
 FIGURE 42 NORTH AMERICA SPEECH ANALYTICS MARKET: TYPE COMPARISON WITH ANALYTICS MARKET, 2013–2019 (USD MN) 61
 FIGURE 43 NORTH AMERICA SPEECH ANALYTICS SOLUTION MARKET, BY GEOGRAPHY,
 2013–2019 (USD MN) 62
 FIGURE 44 NORTH AMERICA SERVICES MARKET, BY GEOGRAPHY, 2013-2019 (USD MN) 63
 FIGURE 45 NORTH AMERICA SPEECH ANALYTICS MARKET: GROWTH ANALYSIS, BY GEOGRAPHY, 2013-2019 (USD MN) 65
 FIGURE 46 U.S. SPEECH ANALYTICS MARKET OVERVIEW, 2014 & 2019 (%) 66
 FIGURE 47 U.S. SPEECH ANALYTICS, BY VERTICAL, 2013-2019 (USD MN) 67
 FIGURE 48 U.S. SPEECH ANALYTICS MARKET: VERTICAL SNAPSHOT 68
 FIGURE 49 U.S. SPEECH ANALYTICS, BY APPLICATION, 2013-2019 (USD MN) 68
 FIGURE 50 U.S. SPEECH ANALYTICS MARKET: APPLICATION SNAPSHOT 69
 FIGURE 51 U.S. SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 70
 FIGURE 52 U.S. SPEECH ANALYTICS MARKET SHARE, BY TYPE, 2014-2019 (%) 71
 FIGURE 53 CANADA SPEECH ANALYTICS MARKET OVERVIEW, 2014 & 2019 (%) 71
 FIGURE 54 CANADA SPEECH ANALYTICS MARKET, BY VERTICAL, 2013-2019 (USD MN) 72
 FIGURE 55 CANADA SPEECH ANALYTICS MARKET: VERTICAL SNAPSHOT 73
 FIGURE 56 CANADA SPEECH ANALYTICS MARKET, BY APPLICATION, 2013-2019 (USD MN) 74
 FIGURE 57 CANADA SPEECH ANALYTICS MARKET: APPLICATION SNAPSHOT 75
 FIGURE 58 CANADA SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 75
 FIGURE 59 CANADA SPEECH ANALYTICS MARKET SHARE, BY TYPE, 2014-2019 (%) 76
 FIGURE 60 MEXICO SPEECH ANALYTICS MARKET OVERVIEW, 2014 & 2019 (%) 77
 FIGURE 61 MEXICO SPEECH ANALYTICS MARKET, BY VERTICAL, 2013-2019 (USD MN) 78
 FIGURE 62 MEXICO SPEECH ANALYTICS MARKET: VERTICAL SNAPSHOT 79
 FIGURE 63 MEXICO SPEECH ANALYTICS MARKET, BY APPLICATION, 2013-2019 (USD MN) 79
 FIGURE 64 MEXICO SPEECH ANALYTICS MARKET: APPLICATION SNAPSHOT 80
 FIGURE 65 MEXICO SPEECH ANALYTICS MARKET, BY TYPE, 2013-2019 (USD MN) 81
 FIGURE 66 MEXICO SPEECH ANALYTICS MARKET: TYPE SNAPSHOT 82
 FIGURE 67 NORTH AMERICA SPEECH ANALYTICS MARKET: COMPANY SHARE ANALYSIS, 2013 (%) 83
 FIGURE 68 SPEECH ANALYTICS: COMPANY PRODUCT COVERAGE, BY TYPE, 2014 84
 FIGURE 69 NICE SYSTEMS LTS, BUSINESS AND GEOGRAPHIC REVENUE MIX, 2014 87
 FIGURE 70 NICE SYSTEMS, LTD.: NET PROFIT, 2009–2013 87
 FIGURE 71 VERINT SYSTEMS INC, BUSINESS AND GEOGRAPHIC REVENUE MIX, 2014 90
 FIGURE 72 VERINT SYSTEMS INC., NET PROFIT, 2009–2013 90


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Reports Details

Published Date : May 2015
No. of Pages :104
Country :North America
Category :Information Technology
Publisher :Micro Market Monitor
Report Delivery By :Email
Report Delivery Time :12 to 24 hours after placing the order.

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